At Home Elderly Care
Based in St Helen’s, Merseyside, Candour’s at home elderly care services are focused on independence and quality of life. As we live longer, fuller lives, the natural effects of ageing, such as mobility or cognitive impairments, can catch up with us – so we’re here to provide tailored support.


Why Choose At Home Elderly Care?
More to the point… why not? After working hard for your home, why shouldn’t you stay there? One of the key benefits of choosing an at home care service is that you can continue to enjoy the familiarity, security and privacy of your own space, receiving the exact level of care you need in the environment you feel most comfortable in.
Rather than having to readjust to a care home and a whole new routine, we can provide consistent care at the hours you want – while you stay surrounded by your fondest memories and the sounds, smells and sense of peace that only your own home can provide.
At home elderly care services we offer
Our elderly home care services cover everything you or your loved one needs to maintain their independence – and happiness. Through an initial consultation, we’ll work with you to design a bespoke care plan which may include some of the following:
Personal care is an individual and sensitive matter, so our support workers are trained to provide these services in an empathetic, understanding and gracious manner. Our person-centred, customised care plans ensure that these services are delivered in the most dignified and effective way possible.
Our personal care services include:
- Assisting with eating, bathing, using bath equipment, dental/denture care, grooming and hair care
- Assisting with bowel regularity and skin condition/integrity
- Emptying or changing urinary collecting devices e.g. catheter bags
- Assistance with using urinals, bedpans and/or commodes
- Providing bowel and bladder incontinence care
- Assisting with comfort e.g. positioning in beds, chairs and wheelchair etc.
- Helping the client to/from bed, wheelchair, toilet and chair
We can work alongside GPs, pharmacies and other external parties to ensure medication is managed correctly, by offering support with:
- Storage
- Dispensing
- Administration
- Disposal
- Documentation, confidentiality and record keeping
Candour staff are trained to a high standard in medication management and the principles of safe medication administration.
Our home care services also include supporting our clients in getting a sufficient amount of fluids and nutrition.
We can offer a full meal preparation services, taking care of the planning and preparation of healthy and satisfying meals for those requiring this assistance.
Our meal preparation services include:
- Encouraging a range of different food groups and planning with the client what they would prefer/enjoy for their main meals and snacks
- Including the client in mealtimes and enjoying the companionship while preparing a meal
together - Assisting with anything that the client may feel is outside of their capabilities e.g. chopping,
slicing, and/or cutting up food - Making a list together before supporting with weekly grocery shopping
- Providing comprehensive detail within the care plan regarding allergies, intolerances, and preferences.
- PEG feeding and alternative route methods
Laundry doesn’t just mean clothing: we can assist with all household laundry including bedding, blankets, curtains etc.
Although our at home care staff always encourage inclusion and independence, where this isn’t possible, we can take over washing, ironing and putting away duties, always according to the client’s preferences.
Housework can sometimes sit low on the care priority list, but with our person-centred approach, our dementia care services also include domestic support. Our aim is to encourage independence as much as possible, while delivering the appropriate level of support – ensuring a home environment where the client feels more settled and comfortable.
Our domestic service includes but is not limited to:
- Hoovering, dusting and mopping
- After meal kitchen cleans e.g. washing dishes, cleaning down worktops
- Ensuring bathroom is clean after shower support and floors are not left wet/slippery
- Maintaining general cleanliness of client’s home
Any further requests (within reason) around domestic support can be negotiated as part of the client’s care plan.
How Our At Home Elderly Care Works
Everything starts with a conversation, so if you’d like to see if we’re the right fit for you, please get in touch for a chat. If you’d then like to move forward to the next step, we’ll arrange a home visit to discuss your needs and carry out a care assessment.
We start as we mean to go on, providing a professional yet personable service where everyone can voice their feelings to ensure the very best care provision for your unique needs. We currently offer our at home elderly care services throughout the St Helens area, and promise qualified and experienced carers as standard.


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