Mental Health Care at Home
At Candour, we deliver compassionate mental health care at home to clients throughout the St Helens area. We understand how crucial sensitivity is to those suffering with enduring mental health conditions, and work closely with each individual to ensure the most effective care and support.



Why Candour for Mental Health Care at Home?
Providing positive mental health support is not about asking lots of questions and writing things down on a clipboard. True mental health care is focused on spending face-to-face quality time with vulnerable adults who need connection, kindness and empathy.
During an initial home visit and friendly chat, our experienced staff will work with you to develop a person-centred plan of support – giving you control over the care you receive, while guided by experts who have your wellbeing at heart. Together, we’ll set achievable goals that are reflective of your aspirations, and support you towards living a more fulfilled life.
Mental health support services we offer
Everybody experiences mental health symptoms differently, so it’s essential that every client has a completely bespoke care plan built around exact level of support they need. Our home carers offer a comprehensive range of support options, giving you complete flexibility, including:
Many people with mental health conditions struggle to keep on top of their personal care. Showering, teeth cleaning, skin care and more can become a very low priority, forgotten or feel like an insurmountable task.
Our mental health carers will work with you to maintain a regular routine, while also having the skills to assist with additional personal care needs, such as bathing/toileting equipment and support where required.
We work with warmth, compassion and a deep understanding of how to manage these sensitive matters in the best way to suit the client’s needs.
Medication can play a key role in managing and improving mental health conditions, and our staff are all fully trained in the storage, administration and disposal of client medications. Detailed records will be kept in the client care plan, and we can work alongside your healthcare provider if you wish.
Our home care services also include supporting our clients in getting a sufficient amount of fluids and nutrition – something that is often overlooked by those suffering with dementia.
We can offer a full meal preparation services, taking care of the planning and preparation of healthy and satisfying meals for those requiring this assistance.
Our meal preparation services include:
- Encouraging a range of different food groups and planning with the client what they would prefer/enjoy for their main meals and snacks
- Including the client in mealtimes and enjoying the companionship while preparing a meal
together - Assisting with anything that the client may feel is outside of their capabilities e.g. chopping,
slicing, and/or cutting up food - Making a list together before supporting with weekly grocery shopping
- Providing comprehensive detail within the care plan regarding allergies, intolerances, and preferences.
- PEG feeding and alternative route methods
Laundry doesn’t just mean clothing: we can assist with all household laundry including bedding, blankets, curtains etc.
Although our at home care staff always encourage inclusion and independence, where this isn’t possible, we can take over washing, ironing and putting away duties, always according to the client’s preferences.
Housework can sometimes sit low on the care priority list, but with our person-centred approach, our dementia care services also include domestic support. Our aim is to encourage independence as much as possible, while delivering the appropriate level of support – ensuring a home environment where the client feels more settled and comfortable.
Our domestic service includes but is not limited to:
- Hoovering, dusting and mopping
- After meal kitchen cleans e.g. washing dishes, cleaning down worktops
- Ensuring bathroom is clean after shower support and floors are not left wet/slippery
- Maintaining general cleanliness of client’s home
Any further requests (within reason) around domestic support can be negotiated as part of the client’s care plan.
How Our Mental Health Support Works
Finding the right agency and person to support you is crucial, so we understand that you’ll want to get to know us and see if we’re the right fit for you. Our team are always here to answer your questions, and can arrange a home visit at your convenience if you’d like us to discuss your requirements in more depth.
We offer our mental health care at home services across St Helens, and promise to treat your enquiry and any care provided with compassion, and in complete confidence.


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At home dementia care services we offer
Every individual’s needs are different, so before your carer’s first visit, we’ll consult with you to ensure all service requirements and instructions are understood and agreed. Here are some examples of the types of at home care we can provide: